Книга: Stephen George, Arnold Weimerskirch «Total Quality Management: Strategies and Techniques Proven at Today`s Most Successful Companies»
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Производитель: "Wiley" To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase total. The spectacular rewards enjoyed by top companies like 3M, FedEx, and Ben& Jerry`s were earned through a total commitment to achieving superior quality and customer satisfaction across all company functions and processes. Total Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world`s most successful companies put the totalinto TQM. Each of these companies, including 13 new additions and 23 Baldrige Award winners, is cited as a benchmark performer in a particular business function. Their examples help you set your sights on specific goals and learn a variety of ways to go about achieving each goal. Each chapter features the best practices of one manufacturing company, one service company, and one small business. Following the examples set by these overachievers, you`ll discover how to: Lead the... ISBN:0471191744 Издательство: "Wiley" (1998)
ISBN: 0471191744 |
Stephen George
Stephen 'Stevo' George is one of the founding members and formerly drummer of the American industrial band Ministry.
Источник: Stephen George
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| Автор | Книга | Описание | Год | Цена | Тип книги |
|---|---|---|---|---|---|
| Stephen George, Arnold Weimerskirch | Total Quality Management: Strategies and Techniques Proven at Today`s Most Successful Companies | To understand and profit from Total Quality Management, companies must pay particular attention to the first word in the phrase total. The spectacular rewards enjoyed by top companies like 3M, FedEx… — Wiley, Подробнее... | 1998 | 588 | бумажная книга |
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