Электронная книга: Joel Scott «Microsoft CRM For Dummies»
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The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service Provides expert tips and tricks to make the software work more effectively Explains how to achieve increased customer satisfaction, customer loyalty, and more profitable customer relationships Author is considered one of a handful of global experts on CRM for small- and medium-sized businesses Издательство: "John Wiley&Sons Limited (USD)"
ISBN: 9780764544897 электронная книга Купить за 2496.87 руб и скачать на Litres |
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| GoldMine 8 For Dummies | If you run a small business, you know how important customer relationship management, or CRM, can be to your bottom line. And you know it can be a bit daunting. Well, not with GoldMine and GoldMine 8… — John Wiley&Sons Limited (USD), электронная книга Подробнее... | электронная книга | ||
| Microsoft CRM 3 For Dummies | Manage sales, service, and marketing processes all together Find out how to manage customer information to make your business more productive Whether you're completely new to customer relationship… — John Wiley&Sons Limited (USD), электронная книга Подробнее... | электронная книга |
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