Электронная книга: Carlos Pinheiro AndreReis «Social Network Analysis in Telecommunications»

Social Network Analysis in Telecommunications

A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry. Reveals how telecommunications companies can effectively enhance their relationships with customers Provides the groundwork for defining social network analysis Defines the tools that can be used to address social network problems A must-read for any professionals eager to distinguish their products in the marketplace, this book shows you how to get it done right, with social network analysis.

Издательство: "John Wiley&Sons Limited (USD)"

ISBN: 9781118010945

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См. также в других словарях:

  • Social network analysis software — is used to identify, represent, analyze, visualize or simulate nodes (e.g. agents, organizations, or knowledge) and edges (relationships) from various types of input data (relational and non relational), including mathematical models of social… …   Wikipedia

  • Social network — For other uses, see Social network (disambiguation). Sociology …   Wikipedia

  • Network society — The term Network Society describes several different phenomena related to the social, political, economic and cultural changes caused by the spread of networked, digital information and communications technologies. A number of academics (see… …   Wikipedia

  • Network effect — Diagram showing the network effect in a few simple phone networks. The lines represent potential calls between phones. In economics and business, a network effect (also called network externality or demand side economies of scale) is the effect… …   Wikipedia

  • Network intelligence — (NI) is a technology that builds on the concepts and capabilities of Deep Packet Inspection (DPI), Packet Capture and Business Intelligence (BI). It examines, in real time, IP data packets that cross communications networks by identifying the… …   Wikipedia

  • Network Convergence — refers to the provision of telephone, video and data communication services within a single network. In other words, one pipe is used to deliver all forms of communication services. The process of Network Convergence is primarily driven by… …   Wikipedia

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