Книга: Stephen George «Process Improvement and Quality Management in the Retail Industry»
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Производитель: "Неизвестный" Book DescriptionThe authors of Process Improvement and Quality Management in the Retail Industry discuss quality management through the examination of several companies that won the esteemed Malcolm Baldrige National Quality Award. Authors George,Thomas, and Weimerskirch believe that Baldrige criteria define a management model because they provide one of the most comprehensive guides to understanding, assessing, controlling, and improving an organization for quality management. The authors also discuss many of the business-related problems of modern times, such as financial scandals, controversial social activism morale, and the impact of outsourcing to other countries. Overall, the book stresses the importance of good quality management to a company s success. ISBN:0471723231 Издательство: "Неизвестный" (2005)
ISBN: 0471723231 |
Stephen George
Stephen 'Stevo' George is one of the founding members and formerly drummer of the American industrial band Ministry.
Источник: Stephen George
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