Книга: Ben Reason,Lavrans L??vlie,Melvin Brand Flu «Service Design for Business: A Practical Guide to Optimizing the Customer Experience»
Производитель: "Неизвестный" TRANSFORM YOUR CUSTOMERS??? EXPERIENCE THROUGH SERVICE DESIGN `Service design has been around for 20 years and has matured from a niche design discipline to a more comprehensive and accessible way to tackle customer, business, and organizational challeng ISBN:978-1-118-98892-3 Издательство: "Неизвестный" (2016)
ISBN: 978-1-118-98892-3 |
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Автор | Книга | Описание | Год | Цена | Тип книги |
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Ben Reason | Service Design for Business. A Practical Guide to Optimizing the Customer Experience | A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of… — John Wiley&Sons Limited (USD), электронная книга Подробнее... | 1821.11 | электронная книга |
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