Книга: Mike Seymour «Hotel&Hospitality English: Communicate Confidently with Quests (+ 2 CD)»
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This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. - 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. - 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. - The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. - The audio CD provides valuable listening practice to accompany each unit. Издательство: "HarperCollins Publishers" (2011) Формат: 190x250, 160 стр.
ISBN: 978-0-00-743198-4 Купить за 1389 руб на Озоне |
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