Книга: O'Hara «Be My Guest Teacher's Book»

Серия: "Be My Guest"

This fifteen-unit course is ideal for both in-service and pre-service students. It deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests'problems, writing short e-mails and letters, suggesting places to visit and explaining how things work.

Издательство: "Cambridge University Press" (2002)

ISBN: 978-0-521-77688-2

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