Книга: Rabel Catayoc «Work Habits of Call Center Agents and Their Implications»
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Производитель: "LAP Lambert Academic Publishing" In today s challenging competition among businesses in different types of industries, call centers play an important role as a tool commonly used by organizations to outsource workload overseas. One of the major reasons is for a business to remain in the competition arena against other competitors particularly those in the same industry. This type of strategy not only benefits the business itself but also third-world countries overseas. It offers individuals in a certain country job opportunities as call center agents with promising monthly salary. This study investigated the benefits of being a call center agent, its health implications and work habits as such. ISBN:9783659661013 Издательство: "LAP Lambert Academic Publishing" (2014)
ISBN: 9783659661013 |
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