Книга: «Perfect Phrases for Communicating Change»
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Серия: "-" Keeping employees focused and enthusiastic during times of organizational upheaval is crucial to a company’s ability to move through change quickly and effectively. This comprehensive guide offers managers hundreds of ready-to-use phrases right at their fingertips. No matter the change situation whether it be handling resistance, clarifying new roles and responsibilities, or rallying teams Perfect Phrases for Communicating Change will provide managers with the right words at the right time. They will learn how to:Announce change Respond to questions Overcome employee fear Clarify roles and responsibilities Keep employees motivated Address performance problems This easy-to-use guide includes everything a manager needs to succeed the winning words and all-purpose phrases that will empower employees to adapt quickly to challenges of organizational change. Издательство: "McGraw-Hill" (2013)
ISBN: 978-0-07-173831-6 |
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